Shipping policy

HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by items.  


PROCESSING TIME

As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.  

Estimated Delivery Time
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days for delivery.   

Possible Delays

Though we only ship products to USA at this time, strategic partners may experience delays due to the COVID-19 pandemic and/or natural disasters occurring in various areas.  Occasional massive winter storms hitting the US may delay flights by our shipping carriers.  This might affect orders and delivery times.  Thank you for understanding these events outside of controls. 

If your order has not arrived within 60 days of the date of original purchase, contact our Customer Solutions Team (see Contact Info) by referring to the information in the Contact Information section on this website.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries.)

RETURNS AND REFUNDS

Refer to the Return Policy regarding information about returns and refunds.